Credit Controller
We are seeking an experienced Credit Controller to join our team on a full-time, permanent basis at our head office in Bolton.
Position & Key Responsibilities:
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Proactively manage accounts across two group ledgers, ensuring timely payments within contractual terms.
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Contact customers to ensure timely payment, utilizing phone and email for proactive credit control.
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Update Iplicit with notes of all correspondence to/from clients.
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Allocate received payments.
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Manage the credit control inbox (email).
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Conduct weekly debtors meetings with the Credit Control Manager and circulate reports to the wider business.
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Escalate problematic issues to the Credit Control Manager.
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Communicate with other offices to resolve issues causing delays in customer invoices.
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Build relationships with customers to ensure smooth running of accounts.
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Liaise with external debt collection agencies for outsourcing of non-paying accounts.
Desired Experience:
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Minimum of 2 years' experience in a credit control/debt collection role.
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Experience using Microsoft Teams and Outlook is advantageous.
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Good communication skills, both written and verbal.
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Intermediate Excel skills (VLOOKUPs, Pivot tables).
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Strong organizational skills, with the ability to multitask and prioritize.